Keep up with the latest news and updates
November 28, 2024
Research released by APRA has confirmed that music “unequivocally arouses” specific emotions in patrons, affecting their mood, spending and eating behaviour. In a hospitality setting, diner choices are influenced by the way music affects how the brain processes memory, potentially enhancing enjoyment and inducing them to stay longer and spend more. One survey found 61
November 28, 2024
Club industry consultant and impending PhD Warren Tapp works in the arena of club legislation and governance, and has seen some less-than-fortunate incidents that clubs and directors might want to heed. * I thought it might be interesting to share some horror stories I have seen from my years consulting to Club Boards of Directors.
November 28, 2024
This month a new venture between hospitality organisations and business peak industry bodies in New South Wales has unveiled a new website, RespectInHospitality. The free site provides valuable resources along with training and templates for use by hospitality businesses so they can improve their systems and processes as well as keep on top of their
November 20, 2024
Parramatta Leagues Club has stared down a misguided attempted coup, surviving a constitutionally required EGM sparked by a motion to dismiss directors that hoped to ‘give the power back’ to the footy fans. A vocal contingent of Club (PLC) members assembled the Make Parra Matter Again (MPMA) committee, drumming up support for the idea that
November 20, 2024
Pundits calling for the unadulterated application of strict reforms on gaming machines are crying foul over the looming hurdles of the NSW cashless trial, conveniently ignoring nuance and conflating numbers to further sensationalise gambling. Answering public pressure in the lead-up to the 2023 election, the Minns government promised a trial of a system to use
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