May 8, 2024

Police continue investigations into a major alleged data breach that risks the personal details of more than a million club and pub patrons across NSW and puts a cloud over data collection, with clubs warned to ensure they are adhering to privacy obligations. News broke last week of the suspected breach, linked to third-party IT

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May 8, 2024

From international news outlets to seniors’ groups to Facebook sourdough starter groups, the story of a Queensland man’s complaint has gone viral after his recent underwhelming visit to Hervey Bay Boat Club. The man, a member of the club, ordered smashed avocado on sourdough toast, paying almost $15. However, he took to social media after

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May 8, 2024

Revitalisation works commenced last week on Port City Bowling Club in Port Macquarie. The $9 million project is aiming for completion by March 2025, in time for the April school holidays. The decision to revitalise was made after feedback from members, and as part of the club’s commitment to “staying ahead of industry trends”. The

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May 8, 2024

There are less than 80 days until the Paris Olympics … have you begun your planning in order to get the absolute most out of this, the biggest sporting event in the world in 2024?  Max Hitchins, the Hospitality Doctor, reports. Last week I mentioned the importance of decor for to set the scene for

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May 1, 2024

As the biggest ever trial of cashless gaming is rolled out across New South Wales, the realities of the harm-reduction initiatives are taking shape, as Crown’s lauded goal to be the ‘safest casino’ sees a thousand jobs slashed. The Independent Panel on Gaming Reform is currently overseeing the expanded cashless trial, which began at Twin

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